Privacy Policy
Privacy Policy
SyndicateDistrict ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and the rights you have over it.
Information We Collect
- Contact and account details: name, email address, shipping and billing address, phone number
- Payment information: processed securely through our payment providers (such as Shopify Payments, Klarna, or PayPal) — we do not store full card numbers on our own servers
- Order history: products purchased, order value, and returns/exchanges
- Browsing data: pages visited, device and browser type, and cookies used to improve site performance and personalize your shopping experience
How We Use Your Information
- To process and fulfill your orders, including shipping and customer support
- To send order confirmations, shipping updates, and respond to inquiries
- To send marketing emails and promotions, but only if you've opted in — you can unsubscribe at any time
- To improve our website, products, and overall customer experience
- To detect and prevent fraud
Third Parties We Share Data With
We only share your data with trusted partners necessary to run our business, including:
- Payment processors (e.g. Shopify Payments, Klarna, PayPal) to securely process transactions
- Shipping carriers (e.g. PostNord, DHL) to deliver your order
- Analytics providers (e.g. Google Analytics, Meta Pixel) to understand site usage and improve our marketing
We never sell your personal information to third parties.
Cookies
Our site uses cookies to remember your cart, preferences, and login state, and to analyze traffic so we can improve the shopping experience. You can disable cookies through your browser settings, though some site features may not work as intended without them.
Your Rights (GDPR)
As we serve customers across the EU, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the details below.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Order records are typically kept for as long as required by Swedish tax and accounting law.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at support@syndicatedistrict.com.
Last updated: September 2026